How It Works

The Full Journey Powered by Three Intelligent Partners

Konvoy™ Handles the Call

Empathetic, fast, and fully EHR-aware voice automation for every patient interaction.

Kortex™ Prepares the Clinician

The only contextual engine that turns years of medical history into real-time clinical understanding.

Kompanion™ Supports the Visit

Ambient documentation, translation, coding, and workflow automation for modern providers.

HOW IT WORKS?

Your Clinic, Re-imagined with Konvoy™, Kompanion™, and Kortex™

Every patient’s journey is a chain of moments a phone call, a visit, a follow-up. EnSofia™’s intelligent care suite transforms each one through three powerful products working as one.

Let’s walk through what tomorrow’s clinic feels like.

1. The Day Begins with a Call Konvoy™ Answers First

A patient dials your clinic. Before your staff can even reach for the phone, Konvoy™ your Voice AI Agent answers instantly, with the warmth and clarity of your best front desk team.

Konvoy™ Handles the Entire Call

  • Schedules and reschedules appointments
  • Refills medications
  • Processes referrals
  • Sends reminders and nurse follow-ups
  • All fully synced with your EHR

There’s no call waiting, no backlog, no frustration. Just fast, accurate, 24/7 support powered by Sofia AI.

Why It Matters

Konvoy™ doesn’t just route calls, it resolves them, reducing no-shows, improving revenue, and freeing your staff to focus on patients inside the clinic.

The patient arrives already cared for, Your team begins the day already ahead.

2. Before the Visit Begins Kortex™ Prepares the Clinician

As the patient sits in the waiting room, something powerful is happening behind the scenes.

Kortex™ your Contextual Care Intelligence engine scans years of clinical history in seconds. It transforms scattered data into a clear, concise briefing so the clinician enters the room already informed.

Kortex™ Gives You Instant Clarity

  • A full summary of the patient’s medical journey
  • Key problems, trends, labs, diagnoses- all distilled
  • Ability to ask the record anything:
    “When did this medication change?”
    “Has this symptom appeared before?”
  • Real-time recall of anything relevant during the visit

Kortex doesn’t just pull information. It understands it giving clinicians confidence, accuracy, and time for confident clinical decisions.

3. Inside the Exam Room Kompanion™ Works Beside the Clinician

Once the visit begins, Kompanion™ becomes the clinician’s silent partner documenting, translating, and structuring everything in real time.

Kompanion™ Handles the Documentation

  • Creates structured SOAP notes as the visit happens
  • Translates automatically between languages
  • Supports double/triple bookings with organized encounter threads
  • Provides both clinical summaries and patient-friendly summaries
  • Suggests accurate codes (CPT, ICD, SNOMED) automatically
  • Integrates directly with your EHR or works standalone

All while the clinician focuses on what matters most: the patient in front of them.

Every click, code, and sentence done automatically.

4. After the Visit The Workflow Doesn’t Stop

As the patient leaves:

Kompanion™ finalizes the note

Clean, accurate, and coded correctly for maximum reimbursement.

Konvoy™ continues the care

Outbound reminders and follow-up calls go out automatically, keeping compliance and continuity strong.

Kortex™ enriches the chart

Adding improved structure, clarity, and insight that strengthens every future visit.

Your day keeps flowing.
Your data stays organized.
Your staff finally gets to breathe.

The Result: A Clinic That Runs Itself So People Can Focus on Care

Less administrative load.

Fewer delays.

Better documentation.

Better context.

Better outcomes.

EnSofia™’s AI suite doesn’t replace care. It amplifies it.